Privacy Policy

Privacy Policy Effective Date: 02.18.26

Florida Pool Heating Inc. (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide while using our website poolheat.com (the “Site”). This Privacy Policy outlines what information we collect, how we use it, and the steps we take to keep it safe.

By using our Site, you consent to the practices described below.

  1. Information We Collect

We may collect and process the following:

  • Personal Identifiable Information (PII): Your name, email address, phone number, and any other details you provide directly through our website forms or other interactions.
  • Non-Personal Information: Data collected automatically when you visit our Site, including IP address, browser type, referring/exit pages, and operating system, gathered via cookies and similar technologies.
  1. How We Collect Your Information

We collect information when you:

  • Fill out a contact or quote request form on our Site.
  • Subscribe to our email list or newsletters.
  • Engage with our digital marketing campaigns, including email or online promotions.
  • Participate in surveys or promotions.
  • Interact with our Site through cookies and tracking technologies.
  • Opt in to receive SMS or text message communications from us.
  1. How We Use Your Information

We use the information we collect to:

  • Provide Services and Support: Respond to inquiries, deliver customer service, and fulfill requests related to our pool heating products and services.
  • Marketing and Communications: Send promotional materials, service updates, or special offers via email. You can opt out at any time by clicking the unsubscribe link in any email or contacting us directly.
  • SMS and Text Messaging: If you have opted in to receive text messages from us, we may use your phone number to send service updates, appointment reminders, or promotional messages. You can reply STOP at any time to unsubscribe.
  • Analytics and Improvement: Use non-personal data to analyze and improve our Site’s performance.
  1. How We Handle Your Information

Florida Pool Heating Inc. does not sell or transfer your personal information to outside parties for their independent use. We may work with subcontractors who assist us in operating our website and delivering our services, such as customer service support. These subcontractors are bound by confidentiality obligations and are permitted to use your information only to support the services they perform on our behalf.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

  1. Legal Disclosures

We may disclose your information only when required by law, such as in response to a court order or legal proceeding. This does not include selling, transferring, or otherwise making your information available for commercial purposes outside of what is described in this policy.

  1. Your Rights and Choices

You have the right to:

  • Opt Out of Marketing: Unsubscribe from our email communications at any time via the instructions in any email or by contacting us directly.
  • Opt Out of SMS: Reply STOP to any text message from us to immediately unsubscribe.
  • Access or Update Your Information: Request access to or correction of your personal data at any time.
  • Request Deletion: Ask us to delete your personal information, subject to any legal or legitimate business obligations requiring us to retain it.
  1. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, alteration, or disclosure. We use industry-standard security measures including encryption and secure servers. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

  1. Cookies and Tracking Technologies

Our Site uses cookies and tracking technologies to enhance your experience and gather usage data. You can adjust cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain Site features.

  1. Children’s Privacy

Our Site and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we discover that we have inadvertently done so, we will promptly delete that information.

  1. SMS Messaging Compliance

By providing your phone number and opting in to receive text messages from Florida Pool Heating Inc., you consent to receive SMS communications from us. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to unsubscribe or HELP for assistance.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

  1. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. Updates will be posted on this page with a revised effective date.

  1. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please reach out:

Florida Pool Heating Inc.
1969 NW 55th Ave, Margate, FL 33063
Email: info@poolheat.com
Phone: 954-341-2002
Hours: Monday–Friday, 8am–4pm | Saturday by Appointment